Important information
So that you are able to enjoy your stay in complete relaxation and so that we can fulfil your wishes, we ask that you consider the following points.
Booking requests
Important information
Cancellation or rescheduling of appointments in the spa
Children
Book your treatments as early as possible, even from home – this will make it easier for us to try to ensure that you receive your desired booking.
In order to ensure optimal care, we ask that you inform us of any health issues and recent operations at the time of booking. In the event of pregnancies, certain treatments are only permitted beginning from the 4th month. Prior consultation with a doctor is recommended.
For the courtesy of other guests we ask that you give us 24 hours notice when canceling or rescheduling an appointment. As is customary, short notice cancellations will result in a 80% charge of scheduled services.
Children and adolescents may use the indoor pool, outdoor salt-water pool and the fitness area. Due to the high salt content of the salt-water pool, children should not remain in the water for more than 10 minutes. The saunas and steam baths are reserved for adults.